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الأربعاء، 6 أبريل 2011

Quality in Healthcare


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Content:
1. Definition of Quality.
2. Importance of Quality for Doctors, Patients and Community.
3. International Quality Organizations
4. Standards (JCI – Egypt – Saudi )
5. Process of Accreditation.
6. Customer Identification and customer Satisfaction.
7. Quality certification (IBQH – CPHQ – OSHA – PMP - TQM - CSSBB-Infection control - CQM – CQE - SPC -HR)
8. Culture changes.
9. How can you share?
10. Discussion

Speaker: Dr.Mahmoud Nassar
Chairman of African Society for Quality in Healthcare ASQH


Contact:
0114892394
info@asqh.org
http://www.asqh.org/

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